Pilot Outsourcing to India

Everyone jokes about calling customer service and getting someone in India or another country that has no idea what they are doing. The airlines have done some of this over the years. I had this happen to me when I called SBC about our DSL messing up. It was a nightmare and I will never use SBC again. I am sure some travelers are not flying "X" airline after having this same type of experience.

There is even a funny sound track about crew scheduling being outsourced to India. Here is the link if you want to hear airline crew scheduling outsourcing to India.

Many pilots joke that if airline management could outsource jobs to lower qualified pilots in other countries they would do it. Airline cost reduction is number one. Oh, but wait I thought safety was??